PLEASE ARRIVE EARLY!

• Parking lot opens at 4:30pm
• Gates are scheduled to open at 6pm
  • Gates for Magic Pass ticket holders only will open at 5pm
  • Magic Pass ticket holders should utilize the East Gate Entrance for entry
• Event duration is approximately 2 hours
• GPS address: 255 Highland Park Blvd., Wilkes-Barre, PA 18702
• General parking is $10 upon arriving at the venue parking lot
  • Oversized vehicles/buses/RV’s will be charged based on the number of spaces to be utilized

• Parking fees may be paid with credit card/debit card/mobile pay or cash for this event
• Please have payment/parking passes ready when arriving at the parking booths to reduce the wait time for guests behind you
• Rideshare guests must enter the parking lot at the Highland Park Blvd. entrance
• The Highland Park Blvd. entrance and is the only entrance open for this event.
  • Highland Park Blvd. is best accessible from Exit 168 on Interstate 81
  • The Mundy St. entrance is closed
• Guests with VIP Parking/Reserved parking passes must use the Highland Park Blvd. entrance.  Please keep to the left as you enter the parking lot.
• A limited number of ADA parking spaces are available in the General and VIP Parking lots

• Patrons arriving early may not use additional parking spaces for tailgating
• Portable restrooms are not available. Guests may not access the restrooms inside the venue until doors open for the even

Fans are encouraged to limit the number of items they bring with them to the arena. They will be permitted to carry one (1) of the following style and size bags into the venue:

• Bags that are clear on all sides that are plastic, vinyl or PVC and do not exceed 12″ x 6″ x 12”
  • Clear backpacks are not permitted
• One-gallon clear plastic freezer bag (Ziploc bag or similar)
• Small clutch bags, approximately the size of a hand but not larger than 4″ x 6″, with or without a handle/strap. This small clutch bag may be carried into the arena along with one of the clear bag options.
• Soft sling infant carriers are permitted, but any zipper compartments must be empty and are subject to inspection upon arrival.
• An exception can be made for medically necessary items after proper inspection. Please contact Guest Services for more information at [email protected] prior to arrival.
• Any item that is not approved for entry must be returned to the guest vehicle as the venue is not responsible for any items left at security or with Guest Services.

SECURITY

• Keys, cell phones, loose change and any metal objects should be removed from a guest’s pockets and placed into the security bins before passing through the metal detectors.
• Guests should present any bags to security for inspection before going through the metal detectors.
• General care items such as glasses and wallets should stay in a guest’s pocket when passing through the metal detectors (subject to change).
• Compact umbrellas are allowed in the venue (under 12 inches when compacted). No golf umbrellas or umbrellas with a pointed edge are permitted. Guests must walk through the metal detectors with the umbrella and it is subject to inspection.
• Any other comfort items, such as blankets, seats cushions, children’s plush toys, etc. should be carried through the metal detector and are subject to inspection.
  • Items are subject to approval per show policy.

The following items are no longer allowed inside the venue:

• Backpacks (including clear)
• Fanny Packs
• Purses/Cross body bags
• Belt bags
• String Bags
• Diaper Bags
• Messenger Bags
• Camera Bags/Cases
• Brief Cases
• Roll Bags
• Binocular Cases
• Duffle Bags
• Cooler bags
• Boxes
• Strollers/Car seats
• Any Other Bags

Other Items Not Allowed

• Pocket knives or razor blades
• Outside food and beverages
• Horns
• Whistle blowers
• Noise makers
• Laser pens
• Video cameras
• Go-Pro devices
• Professional lens cameras
• Golf umbrellas/umbrellas with a pointed end
• Any weapon of any kind including chains and wallets with chains

• No professional lens cameras or video/audio recording
• Point and shoot/cell phone cameras are permitted

• Children under the age of 2 do not need a ticket for the event if seated on the lap of a ticket holder
• Strollers/car seats are not permitted
• Food/formula is permitted for infants but must adhere to the venue’s clear bag policy and is subject to inspection upon arrival at the security gates
• Soft sling infant carriers are permitted, but any zipper compartments must be empty and are subject to inspection upon arrival.

• Before the event:
  • Visit our website
  • Email [email protected] or
  • Call 570.970.7600

• While at the event:
  • Visit our Guest Services Booth behind section 110
  • Email [email protected]

*All information above is subject to change

BOX OFFICE/TICKETING/MOBILE TICKETING

• For guests picking up their tickets, the NBT Bank Box Office (located at the East Gate Entrance) will open at 10am day of show.
• Please pickup your Will Call tickets before going through security
• Guests with mobile tickets should have them pulled up on their device after going through security
• Guests are encouraged to save their tickets in their “mobile wallet” on their Apple or Android devices before arriving at the venue

Click to learn more about Ticketmaster’s Mobile Ticketing and how to access/transfer tickets