NBT Bank Box Office Hours

Box Office Image

Tickets to Mohegan Sun Arena at Casey Plaza events can be purchased in person at the NBT Bank Box Office or via Ticketmaster

The NBT Bank Box Office at Mohegan Sun Arena is located next to the venue’s East Gate Entrance.

Hours of Operation:

COVID-19 Update:

Due to the state of PA’s ordered closure of all non-essential businesses due to the coronavirus pandemic, the administrative offices and NBT Bank Box Office at Mohegan Sun Arena will be closed for all event ticket sales effective immediately until further notice. To purchase tickets for an upcoming event at Mohegan Sun Arena, please visit www.Ticketmaster.com.

For other information, please email [email protected] and we will try to respond to your questions/concerns in a timely manner.

Thank you for your patience as we work through this unprecedented time. Please keep checking back for the latest event information.

In Season:

  • Monday – Friday: 10:00am-4:00pm
  • Saturday: 10:00am-2:00pm
  • Sunday: For events only, Box Office opens 3 hours prior to the event start time.
  • During ticketed events, the Box Office is open until ticket sales warrant.
  • During Wilkes-Barre/Scranton Penguins games, the box office is open until the end of the 2nd intermission.

Off-Season 2020 (May 26 - September 4):

  • Monday – Friday: 10:00am-2:00pm
  • Saturday- Sunday: Open for events only, Box Office opens 3 hours prior to the event start time.
  • The NBT Bank Box Office at Mohegan Sun Arena will be closed for Memorial Day, 4th of July and Labor Day.

As of April 2nd, 2019, Ticketmaster will no longer be processing phone orders. Event tickets may be purchase online at Ticketmaster.com