NBT Bank Box Office Hours

Box Office Image

Tickets to Mohegan Sun Arena at Casey Plaza events can be purchased in person at the NBT Bank Box Office or via Ticketmaster

The NBT Bank Box Office at Mohegan Sun Arena is located next to the venue’s East Gate Entrance.

The NBT Bank Box Office hours of operation (beginning September 5th, 2023):

Monday - 10am-4pm
Tuesday - 10am-4pm
Wednesday - 10am-4pm
Thursday - 10am-4pm
Friday - 10am-4pm
Saturday - Open for ticketed events only
Sunday - Open for ticketed events only

  • For events that start before 12pm on a weekend, the Box Office will generally open 2 hours prior to the event start time.
  • The Box Office will open at 12pm on a weekend event day for events that start at 2pm or later (subject to change per event).
  • On event days, the Box Office will generally remain open until the intermission of the event.
  • Box Office hours are subject to change by week without notice.

To purchase tickets for an upcoming event at Mohegan Sun Arena, please visit www.Ticketmaster.com.

For other information, please email [email protected] and we will try to respond to your questions/concerns in a timely manner.

Click for more information about the status of events and ticket refund policies.

As of April 2nd, 2019, Ticketmaster will no longer be processing phone orders. Event tickets may be purchase online at www.Ticketmaster.com

Gift Certificates

Gift certificates are available for purchase at the NBT Bank Box Office and are valid for the purchase of most event tickets at Mohegan Sun Arena. Gift certificates may only be redeemed at the Box Office and are not valid on merchandise, concessions, or non-ticket related items. Please call 570-970-7600 for more information.