Suite FAQ's

Luxury Suite Photo

Suite Level Frequently Asked Questions

Q. Am I allowed to bring in outside items?

  • Outside food and beverage is prohibited.
  • For questions regarding specialty items such as birthday cakes or medical related items, please email or call:

Q. What items are on the catering menu?

Q. How long before an event can I pre-order food/beverage?

  • Food and beverage orders must be placed at least 72 hours in advance of the event via the online portal provided by our catering team.
  • Guests that do not purchase within that window may purchase from the event day menu when they arrive at the event.

Q. How do I access the suite menu ordering portal?

  • To place your catering order online, please click here
  • If you do not have log-in credentials, please contact Chris O'Donnell

Q. Can I order food/beverage while at the event?

  • Guests may order food/beverage items from their suite via your suite attendant.
  • The event day menu is listed inside your suite.
  • There is also a full bar in the lobby for an individual mixed drink, glass of wine or beer.
  • Guests may also purchase food and beverage on the concourse and bring to their suite.
  • Event day menu items are also noted on our full catering menu.

Q. What time can I access the suite?

  • Unless otherwise noted, access to suite level begins one hour prior to the event start time

Q. How long can I stay after an event?

  • Guests will have access to their suite for up to one hour after the event conclusion (subject to change per event)

Q. I have VIP Parking. Where do I park?

  • Guests with VIP Parking should stay in the left lane upon arrival on Highland Park Blvd. and make your first left into the VIP parking lot.
  • Please have your pass ready to be scanned to enter the VIP lot.
  • You will then enter the arena through the West Gate.

Q. How do I get to Suite Level?

  • After entering the West Gate, you will proceed to the VIP elevators just ahead and to your right.
  • The elevator attendant will check your tickets direct you to suite level.
  • As you exit the elevator, our Suite concierge staff will show you to your suite.

Q. Where are the bathrooms?

  • There are private restrooms at the end of each hallway and also next to Suite 317.

Q. What items are allowed?

  • Please review our security/venue policies page on our website and share it with your guests.
  • It will be helpful if they are aware of what one can and cannot bring into the venue.

Q. Can I purchase additional tickets for the suite?

  • Select suites have Standing Room Only tickets available for purchase.
  • Ticket rates vary by event.
  • For info, please contact Jim Petch at [email protected]

Contact Info:

Have one of our Premium Seating Representatives contact you with more information. Complete the form below and select the Premium Service you would like to receive more information about. Thank you for your interest in Premium Seating at Mohegan Sun Arena at Casey Plaza.

Premium Seating & Catered Events

  • Tell us more information about your desired event and group size.