ADA Services

Guests requiring special seating, such as for wheelchairs, semi-ambulatory, mobility impairments, hearing impairments, or the like can be purchased in person at the NBT Bank Box Office, by phone (1-800-745-3000), or by selecting the option on

Click here for policies and procedures regarding online ticket purchases.

Wheelchair seating is located in Row “S” of the lower level (100) level sections. Row “S” is located on the concourse level and does not involve any stairs. The elevator only services the floor and suite levels. The only way to access the upper level (200) level is via stairs. Those persons with limited mobility, but not complete restrictions are asked to purchase seating in row “Q” or row “R” of the lower level. There are about 5 stairs to get to row “R” and “Q” is in front of that.